ASK

Adults Supporting Kids

Looking for practical support for you and your family?

Taking care of your family’s day-to-day needs can take a lot of time, money and planning for parents and caregivers.

When the unexpected happens — like losing your job or getting sick — families can be stretched to breaking point.

Even during tough times, kids have the right to feel safe and secure.

Support is available to help take the pressure off you and get your family back on track.

ASK can help if you’re struggling with:

  • finding a safe place to live for your children, family and pets
  • putting food on the table
  • your family’s mental health and wellbeing
  • having enough money to pay the bills
  • getting the kids to school
  • finding someone to talk to.

It’s ok to ASK for help. ASK is a safe place.

Information for you

The Parenting and Family Support Program offers parents and carers a range of face-to-face workshops and online webinars to suit their parenting needs. We aim to help parents build an understanding of child and adolescent development so that they can lay the strongest possible foundation for their children and young people.

Delivered in a relaxed and informal style these workshops and webinars offer parents helpful information and a choice of simple, practical strategies based on the latest parenting research and using information from Parenting SA.

Workshops and webinars are all live and free and are designed to be interactive with videos, activities and time for parents to discuss information together in small groups or through the chat function.

Parenting and Family Support Program

Parenting SA provides the community with free quality information on raising children.

Parent Easy Guides

If you are struggling to feed yourself or your family, it is important to remember that free, confidential support is easily available.

Need help with food and other basic necessities? Help is just one phone call away.

Ask Izzy is a website that connects people in need with housing, a meal, money help, counselling and much more. It is free and anonymous, with over 370,000 services listed across Australia.

Ask Izzy website

Services for you

Centacare – Homelessness Program

Centacare can support you to get private rental, advocacy for public housing, emergency accommodation and supportive housing program.

SA Housing Authority (SAHA)

SA Housing Authority works to provide better housing opportunities for all South Australians.

Homelessness Directory

If you are homeless or at risk of homelessness, there are services in your region to help you (24 hours, 7 days).

Homelessness service provider directory

Nukuwarrin Yunti

Nukuwarrin Yunti delivers a range of contemporary culturally based health and social and emotional wellbeing services to build a healthy Aboriginal and Torres Strait Islander community. Provides practical support for people who are experiencing challenges with housing, child care, managing bills or money or other matters.

Street to Home

Street to Home is a housing-first approach supporting people sleeping rough in the Adelaide CBD. Staff work in outreach teams to connect people to support, crisis assistance and primary health care. The end goal is to help people find and maintain sustainable housing.

Uniting Country SA

Uniting Country SA can help with budgeting, low income support, utilities literary program and community education. Hours: Monday-Thursday

Phone 1300 067 777
Email financialcounselling@ucsa.org.au

Uniting Communities

Uniting Communities supports people to manage their finances. Services are free, independent and confidential.

Phone 1800 615 677

Lutheran Community Care

Lutheran Community Care has financial counsellors to assist families with a range of services relating to personal finances. The service is free and confidential with a qualified staff member.

ac.care

ac.care provides free, independent financial counselling services offering information and support to individuals and families who are experiencing financial difficulties.

UnitingCare Wesley Bowden

UnitingCare Wesley Bowden offers free, non-judgemental support for individuals and families experiencing financial difficulty.

Phone 8245 7100

Fred’s Van

Fred’s Van provides a hot meal, fruit and drinks, blankets and beanies at 8 sites across Adelaide, as well as Port Lincoln and Port Pirie. The Adelaide sites are currently: Aldinga, CBD, Christie Downs, Kilburn, Elizabeth, Gawler, Semaphore and Salisbury.

Check the Fred's Van web page to see where the van will be next.

Anglicare SA

Anglicare SA provides cheap groceries, nutritious meals and emergency food to support people in times of crisis.

The Food Barn

The Food Barn offers a free and nutritious lunch for people in need.

Hours: Monday to Friday at 11:30 am. Not open on public holidays.

On the Way Café

On The Way Café, based at The Mission in Elizabeth, has nutritious and economical food to buy.

91 to 93 Elizabeth Way, Elizabeth

Hours: Monday to Friday 8.30 am to 2.30 pm

Phone 8209 5410

These centres offer a range of services bringing together education, health, community development activities and services for families.

Services may include:

  • preschools
  • long day care
  • occasional care
  • playgroup
  • programs to support families with children from birth to school age.

SA Children’s Centres

Centacare Catholic Family Services

Centacare's Family Dispute Resolution team helps separated parents and grandparents to make decisions about parenting, care arrangements and division of property. The service is child-focussed, with the needs and interests of children and young people at the centre of any agreements reached, and is guided by accredited Practitioners working within the family law framework.

Family Dispute Resolution is offered in person in the office or over the phone.

Phone 8215 6700

Email fdr@centacare.org.au

Relationships Australia (South Australia) – iKiDs children's counselling

iKiDs is for children and young people from the age of five whose parents have been separated for no more than three years. Counselling through iKiDs (I Know I Do) provides a safe, friendly and confidential way for children to talk about what they are feeling or thinking.

Phone 8245 8100

Someone to talk to

Women’s Safety Services SA (WSSSA) supports women and their children who are experiencing domestic and family violence. WSSSA are committed to helping people find safety and support during and after experiencing abuse.

If life is in danger, phone 000 (triple zero)

1800 RESPECT is a national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Phone 1800 737 732 (24-hour service)

Information in other languages

The Women's Information Service provides information to South Australian women.

They do this:

  • online
  • over the phone
  • in person at their shopfront in the city.

WIS aims to increase access to information that promotes choice and empowerment. They offer an anonymous service.

Free phone 1800 188 158
Phone 8303 0590

Shopfront: 101 Grenfell Street, Adelaide

Hours: Monday to Friday, 9.00 am to 5.00 pm

Lifeline provides counselling for lots of different issues and referrals to services in your local community. Mobile phone calls are free. Online chat is available.

Phone 13 11 14 (24-hour service)

Text Lifeline (12 noon to 12 midnight)

Lifeline Online Chat (7.00 pm to 12 midnight)

If life is in danger, phone 000 (triple zero)

For help in a mental health emergency, phone the mental health triage service.

Phone 131 465 (24-hour service)

The Suicide Call Back Service supports people in crisis.

It also offers ongoing counselling to:

  • people at risk of suicide
  • carers for someone who is suicidal
  • those bereaved by suicide.

Phone 1300 659 467 (24-hour service)

Beyond Blue gives access to information and referral to relevant services for depression and anxiety-related matters (not a counselling service). Cost of a local call.

Phone 1300 22 4636 (24-hour service)

Email Beyond Blue

Online Chat Service

Online Forums for sharing your experiences and tips for staying well

The Domestic Violence Crisis Line offers information, counselling and safe accommodation support for women experiencing domestic violence in South Australia.

You can phone the Domestic Violence Crisis Line for free. They can organise a safe telephone interpreter. Let the person know what language you need.

Phone 1800 800 098 (24-hour service)

If life is in danger, phone 000 (triple zero)

Salvation Army

Salvos emergency financial assistance supports people who need financial aid. If you're struggling and need assistance the Salvos are here to help.

Phone 13 SALVOS (13 72 58)

Affordable SA

Affordable SA connects South Australians with support services and financial assistance – download our app or phone our helpline.

Phone 1800 025 539

Affordable SA app on Google Play

Affordable SA app on the Apple App Store

Homelessness Gateway

Homelessness Gateway provides crisis advice and accommodation.

Phone 1800 003 308

The Youth Gateway (Trace-A-Place)

Trace-a-Place is a service aimed specifically at young people aged between 15 and 25 in South Australia who are experiencing homelessness or at risk of experiencing homelessness. This includes young parents with children.

Phone 1300 306 046

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