Every child and young person has the right to be safe and cared for.
When families are struggling or in crisis, kids and young people can be more at risk of harm.
If you think a child or young person you know is being hurt, or not being looked after, you can help them.
They might tell you a situation or a person is making them feel unsafe. Stay calm, listen to their concerns and try not to criticise or judge them.
What you can do to help:
If you think a child or young person you know is in danger now, phone the police on 000 (triple zero).
- If you think a child, young person or their family needs a wellbeing check or police assistance, phone 131 444.
- If you’re worried about a child’s safety and wellbeing, phone the Child Abuse Report Line on 131 478.
- You can also help kids get support and counselling any time of day at Kids Helpline. Phone 1800 55 1800.
ASK can connect you with information, advice and free services in your area to help you:
- deal with kids' behaviour and family relationships
- know what to do if you or someone else is feeling unsafe
- get practical support for families (food, housing, crisis help and more )
- find support for young parents
- get support sensitive to you and your culture.
It is ok to ASK for help. ASK is a safe place.
Information for you
Parenting SA provides the community with free quality information on raising children.
Raising Children Network provides ad-free parenting videos, articles and apps backed by Australian experts
Free, reliable, up-to-date and independent information to help you and your family grow and thrive together, including:
Carly Ryan Foundation
The Carly Ryan Foundation delivers online safety and health relationship seminars to students and parents. The organisation also provides a range of services around internet safety and crime, cyberbullying, counselling and law reform. The Carly Ryan Foundation is a certified online safety program provider under the Office of the eSafety Commissioner.
eSafety is a government service that helps Australians to take action or make a complaint when they experience online bullying or abuse. eSafety provides a wide range of online safety programs and resources.
Australian Council on Children and the Media
Australian Council on Children and the Media provides evidence-based reviews, information and advocacy to support healthy media choices for children. ACCM provides the Know Before You Go movie review service and the Know Before You Load app review service, both of which describe content and highlight areas that may concern parents.
Services for you
The Children and Parenting Support (CaPS) team walks alongside parents and caregivers on their journey in raising healthy children and provides opportunities to build stronger connections to their family, friends and community. CaPS offer ‘drop-in’ support groups, programs and courses, school readiness and social-emotional wellbeing groups for children, and family case work.
These centres offer a range of services bringing together education, health, community development activities and services for families.
Services may include:
- long day care
- occasional care
- programs to support families with children from birth to school age.
Someone to talk to
Kids Helpline provides help and support for young people aged 5 to 25 years (and their parents/caregivers) and is staffed by professional counsellors. Online chat is available.
Phone 1800 55 1800 (24-hour service)
If life is in danger, phone 000 (triple zero)